#1 Plumbing & Heating Experts Serving Northern CA

Family Owned

/

Licensed & Insured

/

Free Estimates

Privacy Policy

Effective Date: October 13, 2026

Your privacy matters to us. This Privacy Policy explains how West Coast Hydronics & Plumbing (“we,” “our,” “us”) collects, uses, shares, and safeguards your personal information when you visit https://wchplumbing.com.


1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, email, phone number, service address, IP address
  • Service information: the project or service you ask us about
  • Internet activity: pages viewed, device type, approximate location
  • Inferences drawn from your use of our website

We collect information directly from you when you fill out a form, call, or email us, and automatically through the tools described below, which run only after you consent.

2. Cookies, Analytics & Advertising — Consent Required

We use the following analytics and advertising tools: Google Tag Manager, Google Analytics (GA4), and Google Ads conversion tracking. None of these tools load, and no analytics or advertising cookies are set, unless you click “Accept” on our cookie banner. If you do not accept, you can browse the entire site and request service without any of them running.

If you accept, these providers receive information about your visit (such as the pages you view, the buttons you click, and identifiers stored in cookies) so we can measure our website and advertising. They may also use it under their own privacy policies. Your choice is remembered for 12 months.

We honor the Global Privacy Control (GPC) signal. If your browser sends GPC, we treat it as an opt-out: no consent banner is shown and none of the tools above are loaded.

3. Website Infrastructure

Some services run from page load because the site does not work without them: our site is hosted by Netlify, which also processes our form submissions and filters spam; Cloudflare delivers and protects the site and counts visits with Cloudflare Web Analytics, which sets no cookies; page content and images are delivered by Contentful, our content management system; fonts are delivered by Google Fonts; review images are loaded from Yelp; and maps on our service-area pages are provided by Google Maps. These providers may receive your IP address and basic technical information as part of serving the site, as any web server does.

We also record, in your own browser, the page you landed on and the page you are viewing, so that if you submit a form we know how you found us. This information stays in your browser unless you choose to submit a form.

4. How We Use Your Information

  • Respond to your inquiries and service requests
  • Schedule and perform the work you hire us for
  • Improve our website and measure our marketing
  • Send updates, promotions, or policy notices (you may opt out of marketing at any time)
  • Comply with legal obligations

5. Sharing of Information

We do not sell your personal information. We share it only with service providers that help us run our business and website (such as the hosting, form, and content providers named above), with the analytics and advertising providers named in Section 2 if you clicked “Accept,” or when required by law.

6. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy — generally, to respond to your inquiry, perform and warranty work you hire us for, keep business records required by law, or establish or defend legal claims — and then delete or de-identify it.

7. Your California Privacy Rights

If you are a California resident, you have the right to:

  • Know and access the personal information we have collected about you
  • Request correction or deletion of your personal information
  • Opt out of the sale or sharing of your personal information
  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, call us at (916) 587-6859 or email westcoasthydronics [at] gmail [dot] com. We will confirm receipt of your request within 10 days and respond within 45 days.

8. Do Not Sell or Share My Personal Information

We do not sell your personal information. To limit sharing with the advertising providers named above, simply do not click “Accept” on the cookie banner, or send the Global Privacy Control signal from your browser — either way, those tools never load. You can also email westcoasthydronics [at] gmail [dot] com with the subject “Do Not Sell or Share My Personal Information.”

9. Data Security

We protect your information using encrypted connections (HTTPS), secure service providers, and access limited to employees who need it to do their jobs. No system is completely secure, but we take reasonable steps to protect your personal information online and offline.

10. Third-Party Links

Our website may link to other sites, such as review platforms or product manufacturers. We are not responsible for their privacy practices; this policy applies only to our website.

11. Children’s Privacy

This site is not intended for children under 16. We do not knowingly collect or sell personal information of consumers under 16 years of age.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a new effective date.

Questions about this policy? Call us at (916) 587-6859 or email westcoasthydronics [at] gmail [dot] com.

Licensed & Insured Contractors License #1067639Contact Us (916) 587-6859Location 5041 College Oak Dr Suite D
Sacramento, CA 95841

Why Us

  • No Hidden Costs, Free Quotes
  • On-Time Service
  • Local, Family-Owned & Operated
  • Reliable, Experienced, Certified
  • Licensed & Insured

© 2026 West Coast Hydronics & Plumbing, Inc. All Rights Reserved.#1 Premier Plumbing Serving Sacramento. West Coast Hydronics & Plumbing rated 5 / 5 based on 142 reviews.